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Market Research | The Careers Service Market Research – Oxford University Careers Service
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About this sector

Are you good with numbers and good with people? Are you an innovative problem solver with excellent research skills? Would you like to research different markets to find out about competitors and consumers, and then advise companies based on your findings? If so, working in market research could be of interest to you!

Market research affects us all! It informs nearly all levels of economic, social and political decision making and is a buoyant industry in the UK, worth over £3 billion a year, employing close to 60,000 highly qualified people. It is a fast-moving industry, high profile and intellectually challenging, offering a variety of employment opportunities, particularly in the UK, Europe and Asia.

Market research attempts to understand why we may want, need, buy or use a particular product or service. Good market research is critical for business and government, helping them to test markets, and inform marketing strategy and policy-making. There are two key types of market research – quantitative and qualitative. Quantitative research provides a statistical interpretation, whereas qualitative research attempts to analyse people’s behaviours, motivations and attitudes – the ‘whats’, ‘hows’, and ‘whys’. Primary market research relies on the collection and interpretation of reliable and valuable information/data.

Typical activities

Typical work activities will vary according to the employer and the nature of the role. These may include:

  • Proposal writing, project design and project management
  • Questionnaire design and surveying
  • Briefing interviewers and researchers
  • Using statistical software to manage and organise information
  • Focus and group discussions and interviews
  • In depth consumer understanding with collages/metaphors or in-home or shopalong in various trade channels
  • Fieldwork management
  • Data analysis and interpretation of findings
  • Modelling and simulation
  • Report writing and presentation of findings and recommendations
  • Advising clients/management on how to make best use of the research findings

Where to work

Most market researchers work either in a market research agency, consultancy, or within the marketing divisions of large industrial or commercial organisations (e.g. P&G, Unilever and Tesco). Market researchers often specialise within the sector, such as in consumer or social research. The Government Statistical Service (GSS) is also known for its recruitment of market researchers into a range of divisions, such as finance, public health and housing, to manage and tabulate statistics. See the Office for National Statistics Jobs pages for more details.

A number of larger advertising agencies also include market research and econometrics divisions within their group structure e.g. Kantar Operations (part of WPP Group).

Types of job

Roles which Oxford graduates might consider include:

  • Market Research Executive: working in an agency or consultancy, this is the person responsible for understanding what the client wants, designing and implementing the research, analysing and interpreting the results, compiling reports, and finally presenting results and recommendations to the client. In the marketing department of a large industrial or commercial organisation, the role places more emphasis upon planning ongoing research and providing agencies with a clear brief; as well as ensuring those objectives are met. They often have an area of specialism, such as fashion or banking.
  • Market Research Statistician/Analyst: this role is to organise and implement inputting and analysis of data by using statistical software and mathematical modelling designed to get the most out of raw data. Data analysts are also highly sought after in Higher Education admissions departments, such as here at the Exam Schools.
Getting a job

Most opportunities do not require a specific degree discipline but some organisations will look for the specialist knowledge base provided by a computer science, statistical or economics degree. Postgraduate studies at Master’s or DPhil level, including research or statistics, can also provide a useful background. The Market Research Society offers an Advanced Certificate in Market and Social Research Practice as a first-level qualification into Market Research. A number of employers include this as part of their training programme.

There are an increasing number of organisations that offer Graduate Recruitment Schemes, including Nielsen (Head Office in Oxford), GfK NOP, TNS, Ipsos MORI, Dunnhumby, Millward Brown Group, YouGov and Kantar Operations. Visit their websites for details.

Skills & experience

Skills needed

Most graduates enter market research as Trainee Research Executives or as Research Statisticians/Analysts. The degree discipline is not necessarily important for market research trainees although some agencies do specialise, e.g. scientists recruited for healthcare and/or pharmaceutical agencies. Many of the roles in market research will include proposal writing, project design and project/fieldwork management; research design, modelling, simulation and data analysis/interpretation; and discussions, interviews and presentations. As such, the skills and personal qualities sought include:

  • Good interpersonal and communication skills with a real interest in people and their behaviour.
  • Analytical, logical thinking and numerical skills.
  • Organisational skills with the ability to meet deadlines and solve problems.
  • Commercial awareness.
  • Flexibility, open-mindedness, and the ability to use initiative.
  • Detail-conscious.

These are considered more important than academic skills. indeed, the combination of people skills and numerical skills in the same person is so rare that often market research companies will welcome applications with a 2:2 degree.

Getting experience

More experience of research, for example from a university project (designing or conducting a survey) or work experience placements, will enhance your chances of success.

Many projects on The Student Consultancy program involve market research.

There is a relatively high demand for students to work in market research roles during their holidays or part-time during term-time, e.g. as a field or telephone interviewer. Many students gain insight through becoming a Mystery Shopper. We advertise a number of vacancies throughout the year on CareerConnect where you will be able to search all jobs, both current and archived (for speculative applications), and set up alerts.

The Market Research Society promotes internship opportunities. They also offer a student membership and this enables you to gain insight into the sector through meeting other members and attending conferences.

There is often confusion about whether you should be paid to do an internship or work experience. It will depend on your arrangement with the employer and also the status of the employer. To find out if you are entitled to be paid when undertaking work experience or an internship, visit the Government’s webpages on the National Minimum Wage.

Getting a job

The majority of positions are in market research agencies or consultancies ranging from small agencies with only two members of staff offering a specialist service, to the largest companies employing several hundred individuals, so your choices are wide and varied. Most market research firms do not plan their recruitment more than six months in advance and a number recruit all year round.

Many projects on The Student Consultancy program involve market research.

The Market Research Society publishes The Research Buyer’s Guide. This contains details of the majority of UK market research agencies including their size and area of specialisation – useful for speculative applications. Job vacancies can be found on our website, in Prospects Finalist, Prospects Today, Indeed.co.uk and the Guardian. Student membership of the Market Research Society is also useful.

Equality & positive action

A number of major graduate recruiters have policies and processes that are proactive in recruiting graduates from diverse backgrounds. To find out the policies and attitudes of employers that you are interested in, explore their equality and diversity policies and see if they offer ‘Guaranteed Interview Schemes’ (for disabled applicants) or are recognised for their policy by such indicators as ‘Mindful Employer’ or as a ‘Stonewall’s Diversity Champion’.

The UK law protects you from discrimination due to your age, gender, race, religion or beliefs, disability or sexual orientation. For further information on the Equality Act and to find out where and how you are protected, and what to do if you feel you have been discriminated against, visit the Government’s webpages on discrimination

This information was last updated on 25 September 2017.
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Recent blogs about Market Research

Transition into Data Science: Masters, PhDs & Researchers

Blogged by Hugh Nicholson-Lailey on 18/06/2018.

Science 2 Data Science, is a UK data science bootcamp offering five weeks of intensive, project-based training to help analytical PhDs and MScs transition to careers as Data Scientists. Their annual ‘virtual’ training will run in October 2018 and is now open for applications from qualifying students – including anyone within 12 months of completing their current research commitments.

The demand for data scientists in many industries is growing rapidly and participating in a data science bootcamps can help highly numerate post-graduates to gain experience in commercially relevant projects to help them transition smoothly from academic research into industry.

To apply:

Visit S2DS.org – the deadline is midnight BST on 13 July. There is a one-off £800 registration fee, but we believe that there are no additional costs.

More information:

Pivigo point you to a number of resources for more information:

  • See online reviews from the March 2018 cohort on SwitchUp.
  • Deeps’ Data Science Minute season – YouTube short videos by Deepak, Pivgo’s communications and marketing man. You can pose a question or suggest a theme for future videos  here.
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  • Monthly alumni blog – this month’s comes from Daan Kolkman, who writes about making data science accessible to SMEs. 

Data Science Fellowships and Bootcamps for Masters, PhDs & Researchers

Blogged by Hugh Nicholson-Lailey on 28/03/2018.

The demand for data scientists is growing rapidly on both sides of the Atlantic and the skills-gap widens as growth in opportunities far outstrips supply. Data science bootcamps targeted at highly numerate post-graduates aim to prepare participants in just 5-8 weeks to transition smoothly from academic research into industry.

Some of the best programmes offer Fellowships or similarly attractive terms for participants as much of the cost is met through sponsorship and/or charges to firms that hiring bootcamp graduates. Two programmes are currently  open for applications to anyone with a relevant masters or PhD and those within a year of completing.

UK Programme:

Science 2 Data Science, as showcased at Oxford’s recent Conference for Researchers, this UK bootcamp offers five weeks of intensive, project-based training to help analytical PhDs and MScs transition to careers as Data Scientists. There is an £800 registration fee, but this covers all teaching and accommodation in London during the programme.

Applications for the August programme are currently open until 02 April 2018, and you can also register and interest in the two remote learning sessions that will happen later in the year.

US Program:

The Data Incubator is an intensive 8 week fellowship that prepares masters students, PhDs, and postdocs in STEM and social science fields seeking industry careers as data scientists.

The program is free for Fellows, although you have to cover costs of accommodation and general living expenses during the programme. The Data Incubator runs simultaneously in five cities on the West and East Coasts, and there is also a remote online session.  All sessions will run from 18 June to 10 August 2018.

You can apply now at: Apply to The Data Incubator Fellowship

Data Science in 30 minutes: Learn how to build a data-science project in our upcoming free Data Science in 30-minutes webcast.

 

Estée Lauder Scientific Research and Development

Blogged by Julia Hilton on 26/02/2018.

A Beautiful Journey: Prestige Beauty Science at The Estée Lauder Companies

  • When: Wednesday 7 March, 17:00
  • Where: The Pichette Auditorium, Pembroke College
  • Book: Registration is essential, via Eventbrite 

Lisa Napolione, Senior VP & Leader of Global Research & Development at Estée Lauder is coming to speak to Oxford students and graduates on Wednesday 7 March. Lisa will be talking about their approach to R&D, including all aspects of the company’s development and the wide range of R&D roles for scientists and engineers across consumer targets.

This event will take place at 17:00 on 7 March 2018 in The Pichette Auditorium, Pembroke College, Oxford. It will be followed by a free drinks reception. The event is free and open to all. Registration via Eventbrite is essential.

Creative Data Programme – FREE

Posted on behalf of IDM. Blogged by Julia Hilton on 31/01/2018.

Data is the world’s most valuable resource, so why wouldn’t you want to work in one of the fastest growing industries? The Creative Data programme will introduce you to the opportunities available to you in this fascinating and rapidly evolving industry.

Skills in maths, social sciences, human behaviour, insight, technology and analysis are high in demand and if you have great analytical skills, the data industry is perfect for you.

Join the Institute of Direct Marketing (IDM) at one of their 3-day immersive academies to explore the scope of career paths in data available within the data and marketing industry. Or, if you’re looking to get a taste of what working in data and marketing is like, go along to one of their 1-day hackathon style laboratories.

3-day residential academies will run in the following locations:

  • Birmingham, 26-28 March 2018
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Thanks to the generosity of sponsors (DM TrustREaD GroupRappData IQ and Global), IDM are now able to cover the £300 cost per student, so all places on academies are now free to attend.

Find out more and apply online

Arts, Media & Marketing Fair 2017

Blogged by Julia Hilton on 18/10/2017.
  • When: Thursday 26 October, 14.00-18.00
  • Where: Oxford Careers Service, 56 Banbury Road

Full details are in the fair booklet – now available to download.

Meet creative professionals

  • Find opportunities in sectors from acting to advertising, and from fashion to film!
  • Attend our range of creative panel talks delivered by experts from across the creative industries (details below)
  • Meet creative professionals to learn about routes in and how to gain experience
  • Bring your CV along to get feedback in our CV clinics. Appointments given on a first-come, first-served basis.
  • Speak with relevant student societies such as AdSoc, the Oxford Filmmaking Foundation & The Society of Young Publishers

Meet recruiters:

  • ALRA (The Academy of Live and Recorded Arts)
  • Avalon Management Group Ltd
  • Brainlabs Digital
  • Butterfly London
  • City, University of London
  • Condé Nast College of Fashion & Design
  • Culture Trip
  • Green.TV Media Ltd
  • Jack Morton Worldwide
  • Journeyman Pictures LTD
  • Le Cordon Bleu London
  • Lewis Communications
  • The Marketing Practice
  • MBI, Inc.
  • M&C Saatchi
  • Mountview
  • National Film and Television School
  • News Associates
  • Oxford Student Publications Ltd
  • Portland PR Ltd
  • Procter & Gamble
  • RD Content
  • The Royal Central School of Speech and Drama
  • Society of Young Publishers
  • Sotheby’s Institute of Art
  • Tamarindo Communications
  • Torchbox
  • The Value Engineers
  • VaynerMedia

Attend our panel talks

  • ‘Breaking into Film & TV Production’
  • When: 14.00-14.40, Oxford Careers Service

This talk includes representatives from the National Film & Television School (NFTS). One such speaker is Oxford graduate Emily Everdee who is a 2017 Prince William Scholar supported by Warner Bros. and BAFTA to complete the MA Producing Film & Television at the NFTS. Emily was named ‘One to Watch’ by Hiive in January 2017. The NFTS are exhibiting during the AMM Fair from 2-6pm so it’s a great opportunity to learn more about production and the wide range of roles across Film and TV.

  • ‘Life as a wordsmith: careers in communicating’
  • When: 15.00-15.40, Oxford Careers Service

Join us for our talk ‘Life as a wordsmith: careers in communicating’  on Thursday 26 October at the Careers Service. This talk is taking place during the Oxford Arts, Media and Marketing Fair. Speakers from different communications agencies will be joining including Green.TV Media Ltd, Culture Trip and Tamarindo Communications. The focus will be on how, and where, graduates can put their writing skills to work as so many students struggle to find jobs ‘in writing’ beyond journalism. No need to book but places are limited and will be allocated on a first-come, first served basis.

  • ‘Real Life Mad Men: Careers in Advertising’
  • When: 16.00-16.40, Oxford Careers Service

Join us for our advertising industry talk: ‘Real-life Mad Men: Careers in Advertising’ on Thursday 26 October. The talk includes three very different agencies: M&C Saatchi, Jack Morton Worldwide and RD Content. Each speaker will be talking about the real nature of working in advertising and giving the audience top tips about how to break into this creative, competitive industry. All of these agencies are also exhibiting at the fair.

  • ‘An Actor’s Life for Me’
  • When: 17.00-17.40, Oxford Careers Service

Thinking about acting, drama and theatre? Join us on Thursday 26 October for this exciting talk which includes speakers from two prominent drama schools and one theatre. The focus will be on acting but it’s also a great opportunity to hear from a theatre manager about hiring actors and other related roles in theatre. We’re delighted Mountview, ALRA and The Royal Central School of Speech and Drama will be joining us at the AMM Fair so do come along to ask any questions you may have about drama and getting into acting.

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Older posts can be found in our archive of past blogs.